FunnelBake Help Desk
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My Gmail is not sending out emails.
In case if you have created or published a new campaign but your emails are not sending out then in that case you need to do the following. Head to Google's Permission Settings and then press Ctrl + F You will see FunnelBake. (https://storage.crisp.chat/users/helpdesk/website/918c1c8195b63000/23c35c25-44f5-4d6c-a4
Why my emails are not getting tracked?
In case if your emails are not getting tracked, here are the conditions: You have setup a custom tracking domain but you are not using the unsubscribe URL at the time of sending out the emails. You have setup your custom tracking domain incorrectly. The user is using an extension where he can block any emails being tracked. How to resolve the problem? Either use Unsubscribe URL if you have setup custom tracking domain Remove custom tracking domain completely and
My Campaign is stuck at Awaited
If your campaign is stuck at the Awaited Mode then here is what you need to do. Head to your List and Delete your existing groups and email list and then re-upload that list. (You can export your list) Why do I have to do that? Chances are that you had registered your account during the early beta stage, and since then our entire structure for contacts and campaigns have changed completely. The easiest and quickest way to handle this is by deleting all your contacts and re-uploading